Internet store jolly.lv regulations

ORDER REGULATIONS:

  • Orders are accepted using the website www.jolly.lv;
  • When ordering an goods, you choose the goods parameters- color, quantity;
  • When you have selected the goods you want, you must click the "Add to Basket" symbol;
  • The good is moved to the shopping basket, which becomes visible when you click the basket icon, in the upper-right strugeon of the home page;
  • To order the selected goods, you must fill in the order form using the shopping basket;
  • Goods from producer to Latvia are delivered within 3-10 working days;
  • Payment for the product should be made on order only when we have received your payment, we will make an order;
  • You have the option to cancel the order until you have not made a payment, as we have just received a payment, you will not be able to cancel the order;
  • Delivery of the goods is ensured with Omniva and DPD service provider.

WARRANTY:

  • All bags are offered with manufacturer's warranty;
  • Information on the term of the manufacturer's warranty for the product in question can be clarifield bt writing to us;
  • Informed that the conditions of the manufacturer's warranty are valid, if the buyer can produce a proof of purchase document (cheque, bill of lading);
  • "There is a defect?" - the manufacturer makes an exchange if the bag is still available or returns money.
PRODUCT INFORMATION:
  • The price of goods in the internet store Jolly.lv are indicated by EUR, in the price do not include delivery costs;
  • The delivery fee will be added to the order process, depending on the type of delivery you choose;
  • Product descriptions and names are illustrative examples of product use. When buying a product, the customer will be provided with a central visible fashion accessory without the requisite details, persons, stands.
PAYMENT:
  • For your convenience, the internet store Jolly.lv offers three types of payment - credit card / debit card payment via internet bank and bank transfer payment;
  • When making a card payment, you need to enter the cardholder's name, card number and CVC number consisting of 3 digits, this number can be found on the back of the payment card;
  • After you enter your bank card details, you can be sent to your bank page for entering the security code, needed to verify your personal data;
  • Payment with a credit/debit card is only possible if the bank that issued the card to you is participating in the programme for safe purchases on the internet;
  • Internet store Jolly.lv you can pay with: Swedbank, SEB, Citadele and Luminor bank internetbank;
  • After completing the order in the "Payment type" section, select your internetbank;
  • Jolly.lv will redirect you to your internetbank page and transfer data on the amount to be paid to the internet banking system;
  • Joing the internetbank as usual, an invoice will be drawn up for the selected goods in the system, you only have to confirm the payment;
  • After confirming the payment, click on the button "Return to the service provider" and you will be returned to the internet store Jolly.lv;
  • The data required to join internetbank are used only to pay for the goods are not passed to the internet store Jolly.lv.
RIGHT OF WITHDRAWAL:

  • By entering info a distance contract, you can use your right of withdrawal when purchasing at the internet store www.jolly.lv and unilaterally withdraw from the contract within 14 calendar days from the date of receipt of the item. The right of withdrawal does not apply to legal persons;
  • The term of the right of withdrawal must be counted as follows: if the goods are purchased, from the date on which the customer has acquired the goods on the property, if several goods are ordered in one order, which are supplied separately, from the date on which the consumer has acquired the last item; 
  • You have the right to try the product in question during the exercise of the right of withdrawal to make sure that it meets your needs and expectations. Remember! During the period of exercise of the right of withdrawal, you have the right to use the item to the extent necessary for the verification of the product (to the extent that if could have been done before the purchase of the item in the ordinary store);
  • You must return the product to the merchant within 14 days of sending the withdrawal form by prior agreement on the return type;
  • When returning product to the seller, you must provide the package for transportation of the goods;
  • The return of the goods must be accompanied by a purchase document (copy of the bill of lading) and the goods must not have the product label removed during the exercise of the right of withdrawal;
  • The cost of returning the goods is covered by the customer;
  • You are responsible for maintaining the quality and safety of the product within the term of the right of withdrawal;
  • In order to exercise your right of withdrawal, you must inform SIA "MoTra" of the domicile Ganibu Street 142, Liepaja, LV-3411,phone number: (+371) 29477711 e-mail address: info@jolly.lv on the decision to  withdraw from this agreement (see the form on the SIA "MoTra" website Jolly.lv for the use of the right of withdrawal);
  • If the purchased product is not satisfied with size, colour, shape, material or other reasons, but the bag has no defects - change or refund is not possible, so please carefully select the product before ordering;
  • If you use the right of withdrawal, the online store www.jolly.lv is obliged to refund your contributions (excluding shipping costs) as soon as possible, but not later than within 14 calendar days from the date you have sent a written refusal. The internet store www.jolly.lv will refund the money only to the bank account specified in the withdrawal form;
  • SIA "MoTra" website Jolly.lv has a form for exercising the right of withdrawal. Download


!!! The images of products on the website www.jolly.lv may be slightly different from the product offered, because of the screen resolutions of each computer or mobile phone. To clarify the product information or to clarify the product order information, please contact with Jolly.lv by e-mail: info@jolly.lv.

!!! When you receive the product, please make sure it matches the order - manufacturer, model, size, colour and other important parameters. If the method of receiving the products has been chosen by courier to avoid confusion, noticing significant damage to the packaging, please ask the courier to attach the goods to the delivery form. This will help determine if the products is significant damage during delivery!